Students, parents and families, educators and school administrators live side-by-side in and around school and build a constellation of interpersonal and professional relationships.
In that context, mediation helps to regulate the interactions between people when conflict arises.
Mediation in school helps resolve conflict in a productive and non-violent way.
- Interpersonal conflicts among students
- Relationships between educators and students; families and school
- Professional relationships among administrators, staff, educators
It aims at preventing conflict and violence as well as responding to a critical crisis or dispute.
Defining a prevention strategy based on the school needs, the available resources and the realities of each school
It can include:
- Workshops for school teachers and educators on amicable dispute resolution, and communication without violence
- Teaching students with problem solving tools, conflict resolution skills and communication without violence
- Promoting a culture of mediation and communication in school
Managing crisis or conflict
In some situation the mediator can directly intervene to help solving rapidly a crisis or conflictual situation:
- Professional conflict among staff and management
- Disputes between families and school
- Group conflict and harassment situation among student
- In any other crisis where there are communication challenges and bottlenecks